Services

No fluff. Just fixes

Launch-Ready MVP | Market-First Build | Lean Launch Product

Projects & System Upgrades

You need to upgrade systems, migrate to new software, or implement new tech—but don’t have the bandwidth or expertise.

What I do:

  • Kickoff Meeting
  • Infrastructure Assessment
  • Tool Selection & Planning
  • System Configuration & Testing
  • Data Migration & Validation
  • Integration with Existing Systems
  • Team Training
  • SOP Creation & Documentation
  • Go-Live
  • Hypercare (1 Week)
  • Project Closing

What You Get:

Smooth IT transitions that stay on time, on budget, and don’t disrupt your daily operations.

Timeline

4-12 weeks

Deliverables

Project plan, vendor coordination, implementation, training, post-launch support

Best For

Businesses undertaking tech upgrades without internal PM resources

Vendor, Customer Onboarding

Your clients are confused. Your team doesn’t know what to send when. Information falls through the cracks, and first impressions suffer.

What I do:

  • Scope the project
  • Kickoff Meeting
  • Process Mapping & Tool Setup
  • Training & Dry Run
  • Go-Live
  • Hypercare (1 Week)
  • Project Closing

What You Get:

A smooth, professional onboarding experience that delights and frees up your team’s time.

Timeline

2-6 weeks

Deliverables

Onboarding workflow, templates, training materials, documentation

Best For

Service-based businesses with inconsistent client experiences

CRM & POS Implementation

You bought the software but can’t figure out how to set it up. Or worse, it’s set up wrong and nobody uses it.

What I do:

  • Intake & Needs Assessment
  • Kickoff Meeting
  • Tool Selection & Recommendation
  • System Configuration & Customization
  • Data Migration
  • Integration with Existing Tools
  • Team Training
  • SOP Creation
  • Go-Live
  • Hypercare (1 Week)
  • Project Closing

What You Get:

A CRM or POS that actually works for your business and a team that knows how to use it

Timeline

3-6 weeks

Deliverables

Configured system, data migration, integrations, training, documentation

Best For

Businesses with disconnected tools or underutilized software

Employee Onboarding

New hires are lost. Training is inconsistent. Your team learns by trial and error, and it shows.

What I do:

  • Kickoff Meeting
  • Onboarding Plan Development
  • Training Curriculum Design
  • System & Resource Setup
  • Orientation & First-Day Experience
  • Role-Specific Training Sessions
  • SOP Creation & Documentation
  • Performance Check-ins
  • Hypercare (1 Week)
  • Project Closing

What You Get:

New employees who ramp up faster, perform better, and don’t need constant hand-holding

Timeline

3-6 weeks

Deliverables

Onboarding review program, training materials, SOPs, train-the-trainer session

Best For

Growing teams with inconsistent training and high turnover

Trouble with a project that breaks the rules?

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